Privacy Policy — okibet

1 Introduction

okibet ("we," "us," "our") operates the online gaming platform accessible at okibet.bio. We are committed to protecting the privacy and personal data of all registered players and website visitors ("you," "your") in accordance with applicable Philippine law, including Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations.

This Privacy Policy explains what personal information okibet collects from you, how we use and protect it, with whom we may share it, and what rights you have in relation to your data. It applies to all users of the okibet Platform, whether accessed via desktop browser, mobile browser, or any other supported means.

2 Personal Data We Collect

okibet collects personal data that is necessary for the operation of our gaming Platform, compliance with regulatory obligations, and the delivery of a safe and personalized experience. The categories of data we collect include:

Registration and Identity Data:

• Full legal name as it appears on your government-issued identification.
• Date of birth (for mandatory age verification — players must be 21 years of age or older).
• Registered email address and/or Philippine mobile number.
• Username and encrypted password credentials.
• Residential address, city, and region within the Philippines.

Identity Verification (KYC) Data:

• Copies of government-issued identification documents (e.g., Philippine passport, driver's license, SSS/UMID card, Voter's ID).
• Proof of residential address documents where required.
• Source-of-funds documentation as may be required for AML compliance.

Financial Transaction Data:

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method identifiers.
• GCash mobile number, Maya account reference, or bank account details used for transactions (stored as references only — okibet does not store full bank account numbers).

Technical and Usage Data:

• IP address, device type, operating system, and browser information.
• Pages visited, session duration, game play logs, and wagering history.
• Cookies, session tokens, and similar tracking identifiers.

Communications Data:

• Records of communications with okibet's customer support team, including live chat transcripts and email correspondence.
• Responses to surveys, feedback forms, or promotional communications where you choose to participate.

3 How We Use Your Personal Data

okibet processes your personal data for the following specific purposes:

1. Account Registration and Management: To create, verify, and maintain your okibet account, and to authenticate your identity each time you log in.
2. Age and Identity Verification: To verify that you are at least 21 years of age and meet all eligibility criteria required under PAGCOR regulations and our Terms & Conditions.
3. Payment Processing: To process your deposits and withdrawals via GCash, Maya, BPI, BDO, and other supported payment channels, and to maintain accurate financial records.
4. Regulatory Compliance and AML: To comply with PAGCOR licensing obligations, the Anti-Money Laundering Act (RA 9160 as amended), and other applicable Philippine laws requiring player identification and transaction monitoring.
5. Platform Operation and Improvement: To deliver and improve our gaming services, personalize your experience, debug technical issues, and develop new features.
6. Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via our 24/7 support channels.
7. Responsible Gaming: To monitor player behavior for signs of problem gambling and to administer self-exclusion and limit-setting tools as provided in your account settings.
8. Marketing and Promotions: To send you information about okibet promotions, bonuses, and new games, where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.
9. Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, account sharing, and other prohibited conduct on the Platform.

4 Legal Basis for Processing

okibet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Performance of a Contract: Processing is necessary to provide you with the okibet gaming services you have requested and to fulfill our obligations under our Terms & Conditions.
• Compliance with Legal Obligations: Processing is required to comply with PAGCOR licensing conditions, AML regulations, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided such interests do not override your fundamental rights and freedoms.
• Consent: For non-essential processing activities, such as direct marketing, we rely on your freely given, specific, and informed consent, which you may withdraw at any time without penalty.

5 Data Sharing and Disclosure

okibet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or regulatory directive.
• Payment Service Providers: GCash (GXchange Inc.), Maya (PayMaya Philippines), and partner banks including BPI and BDO, solely for the purpose of processing your financial transactions.
• Identity Verification Partners: Third-party KYC service providers used to verify the authenticity of identification documents, operating under data processing agreements with equivalent privacy protections.
• Game and Software Providers: Licensed game providers (e.g., JILI, PG Soft, Pragmatic Play) may receive limited technical data necessary for game session operation. These providers do not receive your full personal profile.
• Technology and Infrastructure Partners: Cloud hosting, cybersecurity, and technical support providers operating under strict data processing agreements and bound to handle your data only on our instructions.
• Law Enforcement: Philippine law enforcement agencies, courts, or other public authorities where we are required or authorized by law to disclose information.

6 Cookies and Tracking Technologies

okibet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function, including maintaining your login session, remembering your account preferences, and enabling secure access. These cannot be disabled without affecting Platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform — which pages are visited most, average session duration, and common navigation paths — to help us improve the user experience.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and last-visited game categories to provide a more personalized experience.
• Marketing Cookies: Used with your consent to deliver relevant promotional content. These may track your activity across sessions to measure the effectiveness of our campaigns.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some Platform features. For more information on cookie management, refer to your browser's help documentation.

7 Data Retention

okibet retains your personal data for as long as your account remains active and for such additional period as is required by law or regulatory obligation. Specifically:

• Account registration and identity data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing conditions and AML record-keeping requirements under Philippine law.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Communications records are retained for a minimum of three (3) years from the date of communication, or longer if relevant to an unresolved dispute or legal proceeding.
• Technical and usage data is typically retained for a period of twelve (12) to twenty-four (24) months for analytics purposes, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data management procedures and applicable Philippine law.

8 Data Security

okibet implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) / SSL encryption for all data transmitted between your device and okibet's servers.
• Encryption of sensitive stored data, including password hashes and identity document copies.
• Role-based access controls limiting employee access to personal data to those with a legitimate operational need.
• Regular security audits, penetration testing, and vulnerability assessments of our Platform infrastructure.
• Incident response procedures for detecting, reporting, and addressing personal data breaches in accordance with NPC notification requirements.

While okibet takes all reasonable steps to protect your personal data, no system of transmission over the internet or electronic storage is completely secure. Players are also responsible for maintaining the confidentiality of their own login credentials.

9 Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by okibet:

To exercise any of the above rights, please contact okibet's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to verified requests within fifteen (15) working days in accordance with NPC guidelines.

10 Minors and Age Restriction

The okibet Platform is strictly prohibited for individuals under the age of twenty-one (21) years. okibet does not knowingly collect personal data from minors. If we become aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the associated account and delete the collected data, subject to any applicable legal obligations to retain such information for regulatory reporting purposes.

If you are a parent or guardian and believe that your minor child has registered an account on okibet, please contact us immediately at [email protected] so that we may take appropriate action.

11 Cross-Border Data Transfers

okibet's primary data infrastructure is hosted within facilities accessible to Philippine operations. Where engagement with international service providers (such as licensed game studios, cybersecurity providers, or cloud infrastructure partners) requires the transfer of personal data outside the Philippines, okibet ensures that such transfers are conducted in compliance with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Specifically, okibet ensures that recipient organizations in other jurisdictions provide equivalent or higher levels of data protection through contractual data processing agreements, and that such transfers are limited to data strictly necessary for the specified service delivery purpose.

12 Changes to This Privacy Policy

okibet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be published on this page with a revised "Last Updated" date.

For material changes that significantly affect how your personal data is processed, okibet will provide notice via your registered email address or via a prominent notification on the Platform, with a minimum of seven (7) days' advance notice where practicable. Your continued use of the okibet Platform after the effective date of any amendments constitutes your acknowledgment and acceptance of the revised Privacy Policy.

13 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or okibet's data processing practices, or if you wish to exercise any of your data privacy rights, you may contact our designated Data Protection Officer (DPO) at:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data privacy rights under RA 10173 have been violated. Information about the NPC's complaint process is publicly available through the NPC's official channels.